Joined at the start of last week and there was a trade which i didnt receive. Queried this with them but their approach to queries seems to be that if its already covered in FAQ they dont reply. They dont even say ‘look in our FAQ’s’ which for me is pretty poor. My question was why havent i receive the trade & i have signed up & received confirmation which i dont feel is specifically covered in the FAQ’s.
Emailed them twice without response so i’ll see what happens this week. Trade was a winner as well.